Welcome to Viaqqio

Welcome to Viaqqio

Viaqqio is the future mobility division of the ESP Group – designing, developing and delivering innovative mobility services, which draw on the ESP Group’s technical and customer support capabilities.

Our Projects

Future Mobilty Design

Viaqqio designs and delivers innovative services to improve mobility for a variety of users. Our work can take different approaches – from responding directly to challenges facing our clients, through to building large consortia to respond to funded innovation competitions. We place a central focus on understanding, and responding to, user needs. As such, we will, wherever possible, include users directly in a project to co-design the services and individual touchpoints. Uncovering and understanding the value proposition for users is an essential part of creating a strong, sustainable business model to take a service to market.

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Delivering Mobility as a Service

ESP puts the ‘service’ into Mobility as a Service. At Viaqqio, this means co-designing new mobility services with users. In the West Midlands, we have trialled a Mobility as a Service pilot called Car Freedom, which supports older people who need to stop driving.


Service Design

At Viaqqio, we believe that transport can be used as a transformative policy tool while also pro-actively meeting dynamic user needs and emerging lifestyle expectations. As such, our approach to delivering Mobility as a Service places a strong concentration on working directly with users to uncover their true needs.

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Leading Innovation

Viaqqio led the collaborative Mobility as a Service (MaaS) project funded by Innovate UK, the UK’s innovation agency, which developed NaviGoGo – Scotland’s first ever MaaS application. A 6 month trial with 98 young people put the service into practice testing MaaS in a real world environment.

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Our Projects

Within Viaqqio we are exploring business models and subsequent business cases for new MaaS implementations as well as future autonomous vehicle services. CLICK the image to find out more about our projects to date.


Lives Daily

Everyday well over three million people can travel thanks to our products and services.


Products Sold

We sell transport products direct to consumers to make their journeys easier.


Cards Produced

We produced and fulfilled over 5.1m transport smartcards across the UK in 2016.


Turnover 2016

We work with the biggest transport operators and authorities in the UK.

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Scotland’s first mobility as a service (MaaS) web application will be piloted in Dundee and Fife this autumn with 16-25 year olds. ‘NaviGoGo’ is seeking to solve many of the transport issues that young people face and provide a real alternative to owning a car or relying on lifts.

During co-design research for the project, young people identified safety, complicated timetables and unclear fare structures as some of their main concerns.

In response to the research, NaviGoGo offers streamlined and personalised information, payment and fulfilment for buses, trains, taxis, walking, car clubs and bike schemes all in one single hub. This is to increase safety, simplify timetables, join up different modes of transport and help young people to find the cheapest way to complete their journey.

Scotland’s first MaaS trial – Report released

We are proud to announce our NaviGoGo report is available for download.  The Innovate UK funded project has come to a close having produced the service called NaviGoGo and delivering some fantastic results, please download the report to find out more.

Download Report

Just some of our clients