Welcome to Viaqqio

Welcome to Viaqqio

Viaqqio is the future mobility division of the ESP Group – designing, developing and delivering innovative mobility services, which draw on the ESP Group’s technical and customer support capabilities.

Thought Leadership

Future Mobilty Design

Viaqqio designs and delivers innovative services to improve mobility for a variety of users. Our work can take different approaches – from responding directly to challenges facing our clients, through to building large consortia to respond to funded innovation competitions. We place a central focus on understanding, and responding to, user needs. As such, we will, wherever possible, include users directly in a project to co-design the services and individual touchpoints. Uncovering and understanding the value proposition for users is an essential part of creating a strong, sustainable business model to take a service to market.

viaqqio 1

Delivering Mobility as a Service

ESP puts the ‘service’ into Mobility as a Service. At Viaqqio, this means co-designing new mobility services with users. In the West Midlands, we have trialled a Mobility as a Service pilot called Car Freedom, which supports older people who need to stop driving.


Service Design

At Viaqqio, we believe that transport can be used as a transformative policy tool while also pro-actively meeting dynamic user needs and emerging lifestyle expectations. As such, our approach to delivering Mobility as a Service places a strong concentration on working directly with users to uncover their true needs.

An aerial view of London at night, taken from within an aeroplane

Leading Innovation

Viaqqio is excited to be leading a collaborative MaaS project funded by Innovate UK, the UK’s innovation agency, under their ‘Enhancing End-to-End Journeys’ competition. The project is called Pick&Mix and will create one of Scotland’s first ever Mobility as a Service (MaaS) applications for young people aged 16-25.

customer journey

Developing the Business Proposition

Within Viaqqio we are exploring business models and subsequent business cases for new MaaS implementations as well as future autonomous vehicle services. These build on a deep understanding of the value propositions available to end-users, service providers and wider stakeholders.


Lives Daily

Everyday well over three million people can travel thanks to our products and services.


Products Sold

We sell transport products direct to consumers to make their journeys easier.


Cards Produced

We produced and fulfilled over 5.1m transport smartcards across the UK in 2016.


Turnover 2016

We work with the biggest transport operators and authorities in the UK.

Pick n Mix Logo green_transparent

The Pick&Mix project will create Scotland’s first ever Mobility as a Service (MaaS) applications. The digital service, taking the form of an app or software, will be co-designed by young people, for young people. It aims to improve how they relate to, use, and combine travel modes and transport services to meet their lifestyle needs without the requirement to own a car.

Sometimes referred to as the ‘Netflix of transport”, Mobility as a Service transforms existing, disjointed transport networks into a system where users can access a tailored bundle of transport modes and services, via a single platform, using a single method of payment.

Just some of our clients