Welcome to Systex

Systex is the systems solutions and smart card / token hub at the core of the ESP Group.

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Smartcard Personalisation and Software Systems

Systex is the systems solutions and smart card / token hub at the core of the ESP Group.  Servicing over 60% of the mass transit and entitlement market in the UK and Northern Ireland, we have issued more than 40 million smartcards, and have 15 million cardholders under management on our sophisticated CRM systems.

We hold the most comprehensive ITSO product and media certification in the UK for our Perso POST.  Our university installations knit together the many disparate sub-systems operating in educational establishments and integrate with a wide range of campus applications as well as public transport, which is at the core of higher education life.

NECPO cards

Smartcard Personalisation Bureau

We have issued over 40 million smartcards with more than 15 million of those customers under management; we are the authority on smartcards.  Using our in-house CRM to support the schemes in the UK, we guide our clients in the best customer experience we can provide.

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Web Portals

Our PCI level 1 compliant, industrial strength Public Web Portals successfully fulfil high-profile, public facing projects at low risk for our clients.  We provide robust, sophisticated CRM systems to meet our customer needs.

Pictured at ESP Group Shine Business Park in Hull are company head shots.    Pictures copyright Darren Casey / DCimaging 07989 984643   SYNDICATION REQUIRES PERMISSION

App Development and Data Mining

Our substantial systems development teams have embraced Agile Development methodologies, facilitating highly efficient incremental testing techniques which ensure we are able to advance product functionality to meet customer demand.

developers

ESP ‘Systexperts’

Our entire business is backed-up by the ‘systexperts’ – our support services and maintenance teams who work alongside a strong group of experienced account managers, business analysts, systems architects, project managers and data mining technicians.

3m+

Lives Daily

Everyday well over three million people can travel thanks to our products and services.

1.9m+

Products Sold

We sell transport products direct to consumers to make their journeys easier.

5.1m

Cards Produced

We produced and fulfilled over 5.1m transport smartcards across the UK in 2016.

£75m

Turnover 2016

We work with the biggest transport operators and authorities in the UK.

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Local business, ESP Group, to invest two days of staff time into supporting City of Culture

World leading transport and mobility service company, ESP Group is allocating all of its Hull-based employees an extra two days of annual leave, to encourage them to invest time into supporting this year’s City of Culture celebrations. Having been headquartered in Hull for 23 years, ESP Group is driving engagement for the initiative through a number of incentives and recognition schemes.

As well as additional time off, the Hull-based business will also host a ‘City of Culture Day’ for staff on the third Friday of every month, where employees will be encouraged to participate in activities. They will also have the chance to wear the Hull City of Culture merchandise, which is provided by the company to back the cause.

Terry Dunn, CEO at ESP Group, said: “It’s a huge achievement for Hull to be chosen as this year’s UK City of Culture, and for those that go towards making the city what it is. As a local business, we want to make sure we’re playing a part in supporting Hull during this incredibly exciting time and being as hands-on as we can. One of the main reasons Hull was chosen as this year’s winner was down to its strong sense of community and commitment to engagement, something we want to showcase through our involvement.”

ESP Group, who has a business club membership with the City of Culture, will also receive various event tickets from opera and ballet to family events and firework shows. These tickets are given to employees as incentives for achievements within the company.